That “stuck” feeling looks different for every business owner.
Which one feels uncomfortably familiar?
The Overwhelmed Owner
You’re exhausted — not because you’re lazy, but because everything lands on you.
You’re firefighting daily, wearing too many hats, and carrying the stress home.
You don’t need motivation — you need structure, systems, and breathing room.
The Bottleneck Leader
The business has grown… but so has the weight on your shoulders.
Your team is capable, but they look to you for direction, confidence, and final calls.
You don’t just want time back — you want strong leaders in place so the business can move without waiting on you.
The Legacy Builder
You’ve put years of your life into this business — and the thought of it unraveling keeps you awake.
You don’t want a rushed exit, a discounted sale, or a handover that fails.
You want certainty that when you step back, the value you’ve built is protected.
Introducing The BSP STEP Framework
A Clear Path Out of Feeling Stuck
When running a business feels heavier than it should, it’s usually not effort that’s missing — it’s a clear path.
The STEP Program shows you exactly where you are today, why the pressure exists, and what comes next, with an experienced business advisor guiding you through each step.
STEP UP
Build a Better Business
For owners stuck in chaos or low margins. You'll build clarity, stability, sustainable profit, and stronger systems.
Outcomes:
A business ready to grow confidently
STEP BACK
Lead With Freedom and Confidence
For owners who want time back and a business that doesn't depend on them. You'll strengthen leadership, create rhythm, and elevate performance.
Outcomes:
Freedom to work on the business, not in it.
STEP OUT
Create Value and Choice
For owners preparing for transition, succession, or sale. You'll maximise enterprise value and ensure a smooth, confident exit.
Outcomes:
A business that runs and sells smoothly.
No matter which STEP stage you’re in, the goal is the same. A business that works for you, not the other way around.
How BSP Helps You Build a Business That Works and Lasts
Real transformation starts when what you want from the business finally matches how the business actually runs.
Using a proven advisory framework, personal goals, leadership, and execution are aligned — so progress stops feeling forced and starts to compound.
The Strategic Foundation ensures clarity of direction, purpose, and leadership.
The Business Structure ensures everyone knows the plan, the priorities, and their role.
The Operational Levers determine how fast and how well the business improves.
When strengthened in the right order, these create a well-run, profitable, and scalable business.
Your First Step: An Informal Chat
Before we talk solutions, we start with a relaxed conversation — over a coffee, on the phone or on a Zoom — to understand where you’re at and what matters most right now.
In around 15 minutes, you’ll:
Clarify what you want from the business — and what’s currently getting in the way
Get clear on where your business is really at and what it needs next
See whether working with a BSP advisor feels like the right fit
Outline sensible, low-pressure next steps — if any
Once your STEP stage is clear — and you understand the few levers that will make the biggest difference — decisions become simpler, more focused, and far less reactive.
The Six Operational Levers That Strengthen Every Business
Once you know your STEP stage, these six levers determine how fast and how well your business improves.
Every SME relies on these six levers. Strengthening them in the right order, with the right support, is what creates stability, profitability, and value.
Products & Services
Simplify, price correctly, and maximise margin.
Marketing
Attract the right customers consistently.
Sales
Convert quality opportunities reliably and predictably.
People & Productivity
Lift capability, accountability, and performance.
Operations & Processes
Reduce chaos and build scalable, repeatable systems.
Finance & Reporting
Gain clarity, confidence, and control through accurate numbers.
When everything works together, life gets a whole lot easier.
Time Back
Evenings and weekends without worry.
Less Chaos
A business that runs smoothly, not reactively.
More Profit
Better margins, better clients, better systems.
Real Freedom
The ability to step away for 30 to 90 days and return to growth.
Real Owners. Real Results. Real Change.
See how BSP has helped business owners transform their businesses and their lives.
Keith Paton
Keith Paton Joinery, Cambridge
"Going through the STEP Up Programme completely changed the direction of our business. When we first met BSP, we were thinking about selling, but the business wasn't really ready, we would've accepted a lower price just to move on. Our advisor encouraged us to stay on, improve our systems, and lift profitability. Within a a year the business was more profitable, and we were able to sell to one of our long-time employees for a far better price. It was a great outcome all round."
Frank Pope
Pope Electrical, Papamoa
"Working with Business Success Partners and their STEP Philosophy has completely transformed Pope Electrical. For the first time in our 60-year history, we have clear financials, measurable results, and a solid plan for growth — plus a consultant we can bounce ideas off and get constructive feedback. Our turnover and staff productivity have increased, and I finally have more time to spend with my family — I can't recommend them enough!"
Alanna Aarts
Thoroughbred Horse Floats & Thoroughbred Engineering, Auckland
"Before working with BSP Advisory, we knew we had potential — but we weren't operating at our best. We needed stronger systems and clearer direction for the future. Our advisor helped us focus on building a great team, developing strong leadership, and creating a culture where everyone could thrive.
Step by step, we implemented changes that transformed how the business runs.
Now, we're in a better, stronger position than we've ever been before. We have the freedom to step back, knowing we can delegate with complete trust. We're especially proud that our son has joined the business — succession planning has become a reality, not just a distant goal. The journey with BSP has been about more than just growth — it's been about building something sustainable for the next generation"
Tony Wright
Laser Plumbing Matamata
"Working with BSP transformed our business. With a truly hands-on advisor, we set sharp goals, built stronger leadership, closed profit leaks, and executed with discipline. Our whole team was engaged, ideas were sharpened, and results followed. Measurable growth and higher margins. After Step Up and Step Back, we confidently stepped out with a very successful sale. Highly recommend for SMEs."
Chris Morris
Powdercoating NZ, Waikato
"We have now been working in collaboration with our Advisor from BSP for 6 years. This has been one of the best decisions we have ever made in the nearly twenty-year history of our business. We now have a crystal-clear vision and solid business plan in place and the business has increased turnover significantly in the last financial year."
Paddy Gillbanks
Secure Glass, Waikato
"Since working with BSP, the systems we have put into place have let me take control of the business.
The business itself was always sound, but it relied heavily on the owners being present day to day. Through BSP and the Step programme, the team worked together to put the right structure, systems, and accountability in place.
The business now runs more consistently, and profitability has increased substantially as a result."
🏅Certified Global Institute of Advisors
⭐ 60+ 5-Star Reviews
📊 1,000+ SMEs Transformed
MAUS Advisor of the Year Awardees
Where Strategy Meets Real-World Results
At BSP Advisory, our advisors don't just consult, we lead transformation.
Founded by Rob Dorey and Phil Wicks, BSP combines proven strategy, practical systems, and hands-on experience with over 1,000+ NZ SMEs.
Our framework STEP UP, STEP BACK, STEP OUT empowers business owners to create freedom, scale with confidence, and build value that lasts.
TRANSFORMING BUSINESSES | TRANSFORMING LIVES
Discover What's Possible for Your Business
Explore how BSP Advisory helps you build clarity, freedom, and lasting value without sacrificing your time, health, or life outside your business.
✓ Your first consultation (a 15 min chat) is covered.
✓ No long-term lock-in, try before you commit.
✓ Proven tools + Certified Advisors + Real Results.
Based in New Zealand
Serving businesses nationwide
0800 287 266
Monday to Friday, 9am – 5pm
We'll respond within 24 hours
"When you build the right business, you get to live the right life."






